Every Question Pakistan 365gam Players
Ask — Answered Clearly

365gam requires a valid National Identity Card (CNIC) — both front and back sides — plus a selfie photograph taken with your CNIC held beside your face. All documents must be clearly readable. For withdrawals above 1,000,000 PKR, 365gam may additionally request a bank statement or salary slip as a source-of-funds document.

No. 365gam strictly permits one account per person. Multiple accounts registered with the same CNIC, mobile number, email, device, or payment method constitute a Terms & Conditions violation. All duplicate accounts will be suspended and any bonus balances forfeited. If you have accidentally created a duplicate account, contact [email protected] immediately to resolve the situation.

On the 365gam login page, click "Forgot Password" and enter your registered email address or Pakistan mobile number. A one-time password (OTP) will be sent to your registered mobile via SMS. Enter the OTP, then set a new password. The entire process takes under two minutes. If you no longer have access to your registered mobile number, contact 365gam support at [email protected].

To permanently close your 365gam account, contact the support team at [email protected] with your registered mobile number and a clear closure request. Before processing closure, 365gam will arrange withdrawal of any remaining PKR real-money balance to your verified payment method. Account closure is processed within 2 business days of request.

Log in to your 365gam account, go to the Deposit section, and select Easypaisa. Enter the PKR amount (minimum 500 PKR), then confirm the transaction using the Easypaisa OTP sent to your registered Pakistan mobile number. Easypaisa deposits at 365gam are credited to your account balance in real time under normal network conditions — typically within 30 seconds to 2 minutes.

JazzCash withdrawals from 365gam are typically processed within 5 to 30 minutes of request approval during normal operating hours. Before your first withdrawal, you must complete KYC identity verification. Once KYC is approved, subsequent JazzCash withdrawals process quickly. The minimum withdrawal amount is 500 PKR. If your withdrawal is pending beyond 60 minutes, contact support at [email protected].

The minimum deposit at 365gam is 500 PKR across all supported payment methods — including Easypaisa, JazzCash, Raast, HBL bank transfer, UBL bank transfer, and USDT TRC20. There is no maximum deposit limit, though 365gam reserves the right to request source-of-funds documentation for large deposits. 365gam does not charge any deposit processing fees.

Yes. 365gam accepts bank transfers from major Pakistan banks including HBL, UBL, MCB Bank, and Meezan Bank. In your 365gam account Deposit section, select Bank Transfer and the relevant bank. Enter the amount and follow the transfer instructions displayed on screen. Bank transfer deposits are credited within 5 to 30 minutes. For Raast instant transfers, crediting is typically faster.

365gam does not charge any platform-side fees on withdrawals. However, your payment provider — Easypaisa, JazzCash, your bank — may apply their standard transaction charges. These charges are set by the payment provider and are outside 365gam's control. USDT TRC20 withdrawals may incur a small blockchain network fee. All applicable third-party fees are displayed before you confirm your withdrawal.

Open the 365gam Jackpot Slots lobby and choose any game. Set your bet size using the in-game controls — bets typically range from 1 PKR to several thousand PKR per spin depending on the game. Click spin to play. Jackpot slots include progressive jackpots that grow with each bet placed across all players. No strategy affects the outcome — all results are determined by certified random number generator (RNG) software.

RTP (Return to Player) varies by game at 365gam — most slots carry RTPs between 94% and 97%. This means that over millions of spins, the game returns 94 to 97 PKR for every 100 PKR wagered. RTP is a long-term statistical average, not a per-session guarantee. Individual sessions can vary significantly above or below this figure. Each game's RTP is displayed in its information or paytable section.

365gam's Cockfighting section streams live cockfighting matches from certified venues. To bet, open a live match, review the two competitors and their current odds, and place your PKR wager on the result — Win, Loss, or Draw where applicable. Matches typically last a few minutes. Results are determined by the live event outcome. Minimum bet amounts are displayed within the cockfighting interface.

Yes. 365gam is fully optimised for mobile browsers on Android and iOS devices. All games — live casino tables, jackpot slots, cockfighting, Fortune Ox, and sports betting — are playable on a Pakistan mobile device without downloading any separate application. Simply open 365gam.bet in your mobile browser, log in, and play. The mobile layout adjusts automatically to your screen size.

Yes. All RNG-based games at 365gam — slots, virtual games, and digital casino tables — use random number generator software supplied by certified third-party game developers including Pragmatic Play, PG Soft, and Evolution Gaming. These providers are independently audited for RNG fairness. Live casino games are determined by physical dealer actions in real time, which cannot be manipulated by 365gam's software.

365gam offers a welcome bonus for new Pakistan account registrations. The specific bonus percentage, maximum PKR amount, and qualifying deposit threshold are detailed on the promotions page at the time of your first deposit. Welcome bonus funds are credited to your account after your qualifying deposit is processed. Bonus funds are subject to wagering requirements — see the promotion-specific terms for the applicable multiplier.

A wagering requirement specifies how many times a bonus amount must be bet before it can be withdrawn as real money. For example, a 20× wagering requirement on a 1,000 PKR bonus means you must place total bets of 20,000 PKR using the bonus balance before the resulting winnings become withdrawable. At 365gam, different games contribute different percentages to wagering — slots typically contribute 100%, while live casino tables may contribute less.

No. At 365gam, bonus funds and any winnings generated from bonus funds cannot be withdrawn until the full wagering requirement has been met. If you attempt to withdraw before the requirement is complete, only your real-money balance (if any) will be available for withdrawal. You can choose to forfeit an active bonus in your account settings if you prefer to withdraw your real-money balance without completing the wagering requirement.

Yes. 365gam operates a tiered loyalty programme for regular players. As you accumulate gaming activity at 365gam, you progress through loyalty tiers that unlock benefits including higher withdrawal limits, dedicated account managers, exclusive PKR bonuses, faster withdrawal processing, and invitations to special seasonal promotions. Full details of the loyalty programme tiers and benefit levels are available in your 365gam account dashboard.

Yes. All 365gam bonuses have an expiry period — typically 7 to 30 days from the date of credit, depending on the specific promotion. If the wagering requirement is not completed within the bonus validity period, the bonus balance and any associated winnings are forfeited automatically. The expiry date and remaining wagering progress for any active bonus are visible in your 365gam account under the Bonus section.

365gam uses 256-bit SSL encryption to protect all data transmitted between your device and the platform — the same standard used by Pakistan's major banks for internet banking. Account funds are held in segregated accounts separate from 365gam's operational funds. All game providers are licensed third parties audited for RNG fairness. Identity data is processed in accordance with the 365gam Privacy Policy and is never sold to third parties.

The minimum age to register and play at 365gam is 18 years old. This is a strict requirement enforced through CNIC-based identity verification for all accounts. If an account is found to belong to a person under 18 — through self-disclosure, a parent or guardian report, or 365gam's own detection systems — the account is suspended immediately, all activity is voided, and the matter may be referred to relevant child protection authorities.

Log in to your 365gam account, go to Account Settings, and open the Responsible Gaming section. Select Deposit Limits and choose a daily, weekly, or monthly PKR cap. Enter the amount and confirm. The limit applies immediately. Reducing your limit takes effect at once — increasing it requires a 24-hour cooling-off period before it activates. This delay is intentional and helps prevent impulsive limit changes during a gaming session.

To self-exclude from 365gam, go to Account Settings, open Responsible Gaming, and select Self-Exclusion. Choose your exclusion period: 6 months, 1 year, 2 years, 5 years, or permanent. Confirm via the OTP sent to your registered Pakistan mobile number. Exclusion activates immediately and cannot be reversed during the chosen period. Alternatively, email [email protected] with "Self-Exclusion Request" and your registered mobile number — the team will action it within minutes.

365gam customer support is available 24 hours a day, 7 days a week, including Pakistan public holidays. You can reach the English support team via live chat — available on every page of the 365gam platform — or by email at [email protected]. For responsible gaming requests such as self-exclusion or deposit limits, include "Responsible Gaming Request" in your email subject line for priority handling.